As chronic diseases continue to rise in the U.S., managing them is top of mind for payers and providers alike as they strive to manage these conditions and improve Centers for Medicare and Medicaid Services Star Ratings and Healthcare Effectiveness Data and Information Set quality ratings.
Many payers are turning to digital health solutions to improve member outcomes, reduce costs, deliver an optimal member experience, and improve ratings. However, not all digital health solutions are created equal.
Our guide digs into the following discussion topics, provides direction on what to look for in a digital health solution partner, and shares the questions to ask when deciding between partners:
- End-to-end, customizable solution and actionable real-time data
- Seamless integration and user-friendly technology
- Payers and high-touch care management
- Member engagement strategies
- Equitable, whole-person care
- Moving beyond traditional return on investment to value on investment